Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I cannot remember my password for my yahoo email address…

Customer Question
I cannot remember my...

I cannot remember my password ***** my yahoo email address which I have been unable to access for many years now as I do not have a recovery email address and my existing phone number has changed. Can you please help me to open my old email account

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No can't access

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes possibly

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That you could please tell them that it has been years since I have used it and because of this I have lost contact with old friends

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
12/1/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,822
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What were the questions asked by Yahoo during your password ***** procedure?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Yahoo mail inaccessible security cert. rev. cant access...
yahoo mail inaccessible security cert. rev. cant access... also password ***** security quest was mothers maiden name cell no. no longer active was(###) ###-####e-mail is***@******.*** need to recover… read more
bbao
bbao
IT Consultant
1,822 satisfied customers
E can't retrieve our e-mail today at. I thought that it was
e can't retrieve our e-mail today at***@******.*** … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
L lost my acont 17 year ago and l want recovery contacts.
Hello l lost my acont 17 year ago and l want recovery contacts. What to do? Thanks … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have lost my phone and I was going to look it up on find
I have lost my phone and I was going to look it up on find my iPhone app but can't remember my login and password ***** I was going to try to find it on ,y email and I can't login to it because it alw… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I had set up a gmail account over 10 years ago (and
I had set up a gmail account over 10 years ago (and surprisingly to you I'm sure) I used it only a few times and not again...except I have a verizon acct which I way way long ago believe I set up one … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to access my gmail account because I have
I am trying to access my gmail account because I have forgotten the password I have completed the steps for the code but the code is sent to my old work email address that no longer exists. How can I … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I cannot log in Apparently my account password has been
I cannot log in Apparently my account password ***** been changed???? … read more
bbao
bbao
IT Consultant
1,822 satisfied customers
I have an old hotmail account from like 2005-2007 estimate
I have an old hotmail account from like 2005-2007 estimate and i dont remember my address … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have two email accounts and I've forgotten the password *****
I have two email accounts and I've forgotten the password ***** the second one and I can't retrieve it because the recovery phone number and the recovery email address are no longer in effect… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I need to reset my password XXXXX my gmail account. I have canceled
I need to reset my password XXXXX my gmail account. I have canceled the cell phone that google has on record, so when they try to text me a new code I can't access it. I need to talk with someone so I… read more
Jeffrey Flaker
Jeffrey Flaker
Senior Programmer/Analyst
Working toward my BS in Computer Sc
100 satisfied customers
i cant access my email address it also wont accept my security
i can't access my email address it also won't accept my security question and i don't use and don't remember my back up email please help as this is my main source of contact with my clients i've done… read more
Cris
Cris
60 satisfied customers
My gmail address has been used to try and get money from my
My gmail address has been used to try and get money from my friends. I have changed my password XXXXX you advise. but have now lost all my old emails, some of which I haven't read. How can I get them … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I set up a second yahoo email acct a while ago. I rairly use
I set up a second yahoo email acct a while ago. I rairly use it b/c it is the address on my resumes and I have had a job for a while. I tried to sign in but couldn't remember my password. When I put i… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
Dear Sir please help me since i have my friend an old man
Dear Sir please help me since i have my friend an old man and was created his yahoo ID since a long time, so he didnt create security questions and didnt activate alternate email account... please hel… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
My email got hacked so I got another email address, but I
my email got hacked so I got another email address, but I really want to keep my old address, which I lost. How do I get my old sbcglobal address back and solve the hacking problem?… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
I have lost access to my e-mail account....I believe a bug
I have lost access to my e-mail account....I believe a bug invaded my address book and now I am locked out......my address [email protected]… read more
Cris
Cris
60 satisfied customers
I forgot my ID and password. Seldom use it, but I need to
I forgot my ID and password. Seldom use it, but I need to check my spam in yahoo. Please help… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
I am locked-out of my email. It does not recognize me , but
I am locked-out of my email. It does not recognize me , but has me signed-in and letting me go everywhere except my email. It would not take my old ID that I have had since I had an email with yahoo o… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x