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My computer shut down with a DPC watchdog error and I need…

Customer Question
My computer shut down...

My computer shut down with a DPC watchdog error and I need help.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

All

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Ok I don't have an email problem did you not read my statement

Submitted: 8 months ago.Category: Email
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 8 months ago
Do I have to do anything else? I am waiting.
Answered in 2 hours by:
12/1/2017
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,988
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
DPC watchdog? Can you please share a screenshot showing more details about the error? A full-screen screenshot is highly preferred. Thanks.
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Customer reply replied 8 months ago
I don't have one. My computer was shutting down when I got the message.
Email technician: bbao, IT Consultant replied 8 months ago

Okay, do you mean this error?

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Email technician: bbao, IT Consultant replied 8 months ago
Hello, this is just a ping to know if you still need our help here. Thanks.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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