Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I am unable to access facebook on my Chrome laptop. No just…

Customer Question
I am unable to...

I am unable to access facebook on my Chrome laptop

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

***********

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just help with facebook connection on the Chrome laptop!

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
12/1/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,839
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
What's the specific error message you see on the screen?
Ask Your Own Email Question
Email technician: Pete, Computer Expert replied 7 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,373
Experience: CISCO certified computer and networking expert
Verified

Can you access your Facebook account ok elsewhere?

Ask Your Own Email Question
Email technician: Pete, Computer Expert replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,373
20,373 Satisfied Customers
Experience: CISCO certified computer and networking expert

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have 2 facebook account 1 with my picture one without I
I have 2 facebook account 1 with my picture one without I want the one without my account deleted … read more
Ralf
Ralf
IT Manager
Engineering
1 satisfied customers
I have been trying to reset my old Hotmail account with no
Hi I have been trying to reset my old Hotmail account with no success and now have been told by your support team to open a new account. However this email is linked to my Facebook which was set up so… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am having a hard time with alltert email, can you help me
i am having a hard time with alltert email, can you help me please … read more
bbao
bbao
IT Consultant
1,839 satisfied customers
I'm trying to access my hotmail account on facebook so it
hey so I'm trying to access my hotmail account on facebook so it says a********************@******.*** … read more
Harry
Harry
3 satisfied customers
I cant remember my password and i no longer have access to
I cant remember my password ***** i no longer have access to email or phone number … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
It has been hacked. [email protected] I don't. I set up
How do you usually access your email? On a phone or tablet, or through a web browser?… read more
bbao
bbao
IT Consultant
1,839 satisfied customers
I am trying to sign up with Facebook. When I enter my
I am trying to sign up with Facebook. When I enter my earthlink conformtation password, I get a box that says "unexpected error". 6 times so far. I know that my password ***** ***** because I just use… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I forgot my password and login information for my Facebook
Hi, I forgot my password ***** login information for my Facebook account. I can access it from my laptop because my laptop was saved. I had to do a hard reset for my cellphone. This is how I lost my F… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I need to reset my accct password but cant remember the old
I need to reset my accct password ***** cant remember the old passwod … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I want to get my notifications for at least a month, not
I want to get my notifications for at least a month, not just 10 days. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I forgot my password and my phone number changed linking to
i forgot my password ***** my phone number changed linking to my gmail and facebook account.so i have no access to my gmail account. can you please help me? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cannot get into any of my games on facebook. Microsoft
I cannot get into any of my games on facebook. Microsoft told me to call facebook but I don't have a phone #. Can you help?… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Facebook log in problems. Have reset password twice - still
Facebook log in problems. Have reset password ***** - still can't login - get this message - Please try again later You are trying too often. Please try again later. … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have always opened the lid, awaited the log-on function to
I have always opened the lid, awaited the log-on function to engage, and in the lower left corner, and initially logged on the G-mail envelope icon to access my e-mails, or send them. I then have gone… read more
bbao
bbao
IT Consultant
1,839 satisfied customers
Nothing going on with my emails. I have a problem with
nothing going on with my emails. I have a problem with facebook. For the last three day I have tried to login to facebook and the message says cannot display this page. Can you tell me why? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
We recently changed our T.V. and interent service I tried to
We recently changed our T.V. and interent service I tried to change my new email online and now my facebook is all messed up, I have had an account with facebook for a long time .My email was***@*****… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
The configuration of my Facebook page has changed since last
The configuration of my Facebook page has changed since last use. There are privacy shortcuts pop-ups on the right side of the page, obstructing everything on that side and I am unable to delete them.… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
have been unable to log in to Facebook for 12 days. When I
have been unable to log in to Facebook for 12 days. When I log in I get sent to security questions, the last of which is "get a new password". Have changed password XXXXX six times already. When I the… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,071 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x