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For the second time, all my gmail emails have disappeared.

Customer Question
For the second time...

For the second time, all my gmail emails have disappeared. They're not in the trash - just gone, and I didn't delete them.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Normally on my macbook air through its mail program

Technician's Assistant: What troubleshooting have you tried?

Nothing yet - not sure what to do.

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/1/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

Do you access your emails using a phone/tablet as well? When did the emails first go missing?

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