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MY GGOGLE ACCOUNT HAS EMAIL ISSUES. GMAIL GMAIL BUT yAHOO…

Customer Question
MY GGOGLE ACCOUNT HAS...

MY GGOGLE ACCOUNT HAS EMAIL ISSUES

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

GMAIL GMAIL BUT yAHOO HAS TAKEN OVER ON MY COMPUTER

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

BOTH MY VERIZON PHONE COMPUTER HAS YAHOO

Technician's Assistant: What troubleshooting have you tried?

NONE WENT TO VERIZON YESTERDAY THEY SAID IT WAS NOT THEIR PROBLEM IT WAS A GOOGLE ISSUE

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I ALWAYS HAD GOOGLE CHROME ON MY COMPUTER BUT SOMEHOW YAHOO NOW HAS BEEN REPLACED WHEN I GO ON THE INTERNET

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
12/1/2017
Email technician: Richard, Email Systems Specialist replied 7 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,232
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please exactly what happens when you try to use your email account?

Thank you

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Customer reply replied 7 months ago
When I send a email, it get stuck in the outbox and wont go forward.
Email technician: Richard, Email Systems Specialist replied 7 months ago

Thank you

Which email program are you using?

Please let me know

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Customer reply replied 7 months ago
Gmail
Email technician: Richard, Email Systems Specialist replied 7 months ago

ok, that is the email service, but which email program are you using to access gmail with? eg: Outlook 2016?

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