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I used my smart phone to change my login password for gmail…

Customer Question
I used my smart...

I used my smart phone to change my login password ***** gmail since it showed an attempt hack. I am unable to acess my gmail account now. Says unable: Enter your password ********@******.*** on smtp.googlemail.com

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes. I can access it thru my smart phone as well as my firebird into the gmail

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I had to reset it the other day thru my phone using chrome at the time. I use prime with thunderbird on desktop

Submitted: 9 months ago.Category: Email
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Answered in 5 hours by:
12/1/2017
Email technician: Pete, Computer Expert replied 9 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,838
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Email technician: Pete, Computer Expert replied 9 months ago

Do you access your email account from any other device?

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Email technician: Pete, Computer Expert replied 9 months ago
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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