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I ordered kits for my children but it wouldn't let me put in
I ordered kits for my children but it wouldn't let me put in their addresses to have the kits sent to them. How do I do that> … read more
Harry
Harry
133 satisfied customers
Semt in my DNA kit. April 5th still not word. Webbroser. My
semt in my DNA kit JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: April 5th still not word JA: How do you usually access your email? On a phone or tablet, or through a web bro… read more
bbao
bbao
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Have only one e-mail account in name of Conrad Von Doran.
Have only one e-mail account in name of Conrad Von Doran. Now my wife has received a DNA kit but will not let her continue in the process. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,289 satisfied customers
Just registering a new kit. You are supposed to email
Just registering a new kit. You are supposed to email instructions to***@******.***. We have received no email. We have checked junkmail and used the allmail button. … read more
Michael T
Michael T
1,608 satisfied customers
I have received 2 kits- one for myself and one for my 96
I have received 2 kits- one for myself and one for my 96 year old father. He does not have an email address so I need to set one up for him-correct? Do I set it up through you as a gmail account and t… read more
Martin
Martin
Network Engineering Diploma
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I sent my sample in end of November 2017, hadn't heard
My name is********, I sent my sample in end of November 2017, hadn't heard anything , tell recently I talked to a person at your location she mentioned that I had't activated my account. Which I've do… read more
Kris R
Kris R
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I have misplaced what email I used for my husband's DNA. I
I have misplaced what email I used for my husband's DNA. I need help in retrieving results. I have retrieved mine. I am 80 years old and really need help. … read more
David L
David L
Bachelor's Degree
5,339 satisfied customers
Will you help me set up email address for my husband? I
hi pearl, will you help me set up email address for my husband? I already have my yahoo.address.i need it to activate ancestry.com report … read more
ChrisC
ChrisC
PC Technician
Associate Degree
1,366 satisfied customers
I use to have an email account for my husband on our
I use to have an email account for my husband on our computer. It would pop up under "gmail" just like mine so I could take care of things for him. He has passed away and I can't locate his account. I… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,804 satisfied customers
I have lost my tube numbers because of moving and now I
I have lost my tube numbers because of moving and now I can't get my DNA results is it possible to send it to me … read more
Josh
Josh
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Associate Degree
7,323 satisfied customers
Buenas tardes acabo de crear la cuenta y me da Error
buenas tardes acabo de crear la cuenta y me da Error temporal: 14 … read more
Richard
Richard
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I want to get back into my original email account that was
I want to get back into my original email account that was all botched up last week … read more
Byron
Byron
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Bachelor's Degree
2,162 satisfied customers
I have an i Mac desktop im rather ignorante, im 71 at
I have an i Mac desktop im rather ignorante, im 71 at computer stuff but I did an up grade and email quit working … read more
Mike
Mike
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Some college
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Awhile ago I purchased a Family Tree DNA (366739) but in
Awhile ago I purchased a Family Tree DNA (366739) but in moving the instructions where lost... I would like very to complete my DNA Test, but with out the instructions I can not. Please send me my ins… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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31st JA: The Expert will know what to do. Please tell me
I need to get who ever is hacking in my e mail, Face oo … read more
GeekGal
GeekGal
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Bachelors Degree
975 satisfied customers
It is pretty complicated and the gmail forum isn't helping.
It is pretty complicated and the gmail forum isn't helping. I had several things happen that led me to changing my gmail password. I have had the account for many years. I forgot the last password ***… read more
Josh
Josh
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Associate Degree
7,323 satisfied customers
I can't log into my gmail account *****@******.*** because I don't rem
I can't log into my gmail account *****@******.*** because I don't remember my password ***** that account, or the exact dates required as answers to the questions. Can you help me? Jack XXXXXX, new a… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I am in need immediately of a professional person or company
I am in need immediately of a professional person or company that can get rid of a live in hacker! He has cost our family tons of money and now is trying to start putting things with my children's con… read more
SysPro
SysPro
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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