Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I forgot my password. Also I have multiple google accounts.

Customer Question
I forgot my password...

I forgot my password. Also I have multiple google accounts. Does it make difference which one I use?

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't have cell phone to use phone#. I don't remember any security questions.

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
12/1/2017
Email technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,962
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

If you are not able to use the online reset tool with the phone number and security questions then you will need to start a new account.

Ask Your Own Email Question
Customer reply replied 7 months ago
what do you mean open new account. I do have another gmail account that I can use. Is that account the one I need to use?
Email technician: Josh, Computer Enthusiast replied 7 months ago

You mentioned that you need to reset the password ***** a Gmail account. Also, you mentioned that you do not have the phone number or answers to the security questions on that account. If that is the case then you will not be able to recover that account.

Ask Your Own Email Question
Customer reply replied 7 months ago
If I use the chrome account that I know the password ***** that resolve my issue of trying to access the internet with my new tablet?
Email technician: Josh, Computer Enthusiast replied 7 months ago

Are you trying to recover a Gmail account or a different account?

Ask Your Own Email Question
Customer reply replied 7 months ago
I have 2 chrome accounts? One I forgot my password ***** and can not get into. The other I have access to. I am trying to find out if I should I use the one I have access to and know the password *****
Email technician: Josh, Computer Enthusiast replied 7 months ago

Yes, you will need to use that one since you do not know the information to other account.

Ask Your Own Email Question
Customer reply replied 7 months ago
I am trying to get wi-fi access to the internet for my new Galaxy tablet. Do you know how I can do that?
Email technician: Josh, Computer Enthusiast replied 7 months ago

Yes, you will need to know the Wi-Fi network name and password.

Do you know that information?

Ask Your Own Email Question
Customer reply replied 7 months ago
I don't know what you mean by wi-fi network name. Do you mean my cable provider or wireless router?
Email technician: Josh, Computer Enthusiast replied 7 months ago

To connect to the internet, you need to know your Wi-Fi name and password.

Ask Your Own Email Question
Customer reply replied 7 months ago
I still don't understand. Could you explain to me what you mean by wi-fi network name? Who or what would you be talking about.?
Customer reply replied 7 months ago
Would me wi-fi network name be my Cable/internet provider?
Customer reply replied 7 months ago
Josh are you still there?
Customer reply replied 7 months ago
Josh since I have not heard from you in 30 minutes. I am not sure if you have terminated providing me services or not. But I am going to terminate further communication at this time.
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hello, this is Bing to help here. Let me address your concerns one by one below.> Could you explain to me what you mean by wi-fi network name?Wi-Fi network name is ***** ***** to identify a wireless network around you. In most situations, users may need a password ***** access it. Literally, a Wi-Fi names is defined by its owner and can be of any characters, meaningful or not. It is just a name.> Would me wi-fi network name be my Cable/internet provider?No, except your cable internet provider does this on purpose. As mentioned, the name could be anything, long or short, or even a sentence. It has been reported that some Wi-Fi use the names to chat with their neighbours over the air. :)> Who or what would you be talking about.?Basically, do you mean you got two Google acccounts, and want to use one of them permanently and get rid of the other onen which is no longer accessible for you. Correct?
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I forgot my password and unfortunately my cell phone number
I forgot my password ***** unfortunately my cell phone number is ***** the same for my recovery as I have a new phone … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I can get to my gmail account by my cell but I can not get
I can get to my gmail account by my cell but I can not get to my gmail account by computer because I forgot my password ***** I see to option to get from google by my last phone number such I don't ha… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a new phone number and I can't log in to my yahoo
I have a new phone number and I can't log in to my yahoo e-mail what are my options … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I can't remember my gmail password and I don't have any
I can't remember my gmail password ***** I don't have any other device to verify my account … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I don't remember my password for google. Can you help? Just
Hi, I don't remember my password ***** google. Can you help? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
It's not my computer. I can't log into several of my gmail
Hi, it's not my computer. I can't log into several of my gmail accounts because i forgot my passwords.I changed my phone number recently and … read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
135 satisfied customers
I am trying to add Gmail to my desktop computer, but I no
I am trying to add Gmail to my desktop computer, but I no longer have Verizon email as of 3 days ago and I have a different cell phone number from the one on file with Google Gmail. Also, I forgot my … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
It is one of my email addresses I have a new iphone and need
it is one of my email addresses I have a new iphone and need to reenter the password ***** a gmail account other than this one I apparently changed the password ***** years ago but don't remember it a… read more
bbao
bbao
IT Consultant
1,835 satisfied customers
TRYING TO SIGN TO MY GMAIL ON THIS COMPUTER BUT DOES NOT
TRYING TO SIGN TO MY GMAIL ON THIS COMPUTER BUT DOES NOT WORK EVEN WITH MY TEXT SIGHN … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cant get into it. Forgot password amd It wont accept any
I cant get into it. Forgot password ***** It wont accept any of my security question answers. I need to get into that account. … read more
bbao
bbao
IT Consultant
1,835 satisfied customers
Second opinion] I cannot log into my account I dont have the
Second opinion] hello I cannot log into my account I dont have the phone numbers that I used to have, is there anyway you could give me a temp password ***** I can log into my account, as I forgot it… read more
bbao
bbao
IT Consultant
1,835 satisfied customers
I am trying to setup a Tablet that I bought for my father in
I am trying to setup a Tablet that I bought for my father in law. He remembers his password ***** Gmail, but it doesn't work. So he obviously doesn't remember it correctly. But we just can't seem to d… read more
Yvette
Yvette
Bachelor of Science
17 satisfied customers
I am locked out of my gmail - it is tied to my iphone and i
i am locked out of my gmail - it is tied to my iphone and i had to restore my my iphone to factory settings and forgot the password ***** my apple account so it was froze for my security, they sent th… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I worked on a friend's laptop last night to remove a virus.
I worked on a friend's laptop last night to remove a virus. As part of the process I had to reset his Chrome browser which deleted his gmail password. He dosn't have his cell phone as pasword recovery… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Hi, we forgot our password XXXXX one of our gmails and now we
Hi, we forgot our password XXXXX one of our gmails and now we need it since our kid entered the wrong password XXXXX our appel account and it's linked to the gmail account. We have not used in years a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need to figure out the password XXXXX a gmail account I set
I need to figure out the password XXXXX a gmail account I set up a really long time ago! Help...I have failed at all attempts of recovering it through the security features. It's just been too long to… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I was always automatically signed in. I signed out, and now
I was always automatically signed in. I signed out, and now it says my password ***** ***** I didn't change it.… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
Hello,i forget my password XXXXX my gmail account and i need
Hello,i forget my password XXXXX my gmail account and i need help to reset my password,i can't find a phone number to call, and i do not kwow who can help me to get in my emails. Yvonne.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x