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I can not send or receive emails. AT&T says the problem is…

Customer Question
I can not send...

I can not send or receive emails. AT&T says the problem is with MS Outlook.

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

We simply are not receiving any emails.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

Shouldn't be. No firewall or antivirus settings have changed.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, that's it. Thanks, Pearl.

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
11/30/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

When did this Outlook issue first start?

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

I have closed out the other duplicate question you opened up; please be sure to reply back below on this page now.

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