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Google has deactivated an account with a .ca suffix and

Customer Question
Google has deactivated an...

Google has deactivated an account with a .ca suffix and changed it to .com. I cannot access my old mail. I have passwords that are not working and my entire mail system is not responding properly. These email accounts are linked to so many other accounts, i am sure to have full on failure. Please help!

Technician's Assistant: Are you logged into your email account on any other devices?

I am not sure.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I should

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am so confused I don't know where the error was made or when.

Submitted: 9 months ago.Category: Email
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Answered in 8 minutes by:
11/30/2017
Email technician: Mr.Med, Other replied 9 months ago
Mr.Med
Mr.Med, Other
Category: Email
Satisfied Customers: 2,412
Experience: Networks & Security Engineer
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Email technician: Mr.Med, Other replied 9 months ago

I'm sorry about the issue, please fill out the "My account is disabled" form :

https://support.google.com/accounts/contact/disabled2

Allow them 24 to 48 hours to respond, as they have many forms they are working on.

Please let me know if you have any other questions.

Thank you

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