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I had an email account that I had not used in years. I need…

Customer Question
I had an email...

I had an email account that I had not used in years. I need to pull it up with the emails in it. Gmail is saying it is no longer there. Can you help me. Sally King

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

All I have done is go to sign in and put my***@******.*** and then my old password. It will not bring up the geoconstruction 10 email

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just how do I get this old email up.

Submitted: 4 months ago.Category: Email
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Answered in 3 minutes by:
11/29/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 4 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 928
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Email technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

So sorry but Gmail deleted the account due to not being used

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Email technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

I checked now and the email account is available to register.

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Customer reply replied 4 months ago
I don't need a new email account. I need access to the old email account.
Email technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

The mail account is not active and has been deleted.

Did you ever use an email application like outlook to download your mail maybe?

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Customer reply replied 4 months ago
you are saying I can never access the original email account again?
Email technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

Sorry but yes it's not possible

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Customer reply replied 4 months ago
Well C#$#! Thanks though.
Email technician: PC_Wizzard, Computer Enthusiast replied 4 months ago

No problem

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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