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Two things: How do I attach .pdfs in Mail, without them

Customer Question
Two things: How do...

Two things: How do I attach .pdfs in Mail, without them opening up. And why do I receive emails on my MacBook Air that don't appear on my iPad or iPhone?

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I have a gmail.com address and am using the Mail application. All three of my devices used to sync, so I'm thinking that it's a setting problem--somewhere.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Where would I find those?

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

Just the .pdf-attachment question I asked above.

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
11/29/2017
Email technician: John T. F., Apple Consultant replied 7 months ago
John T. F.
John T. F., Apple Consultant
Category: Email
Satisfied Customers: 3,631
Experience: Setting up and servicing Email accounts since 1994!
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Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

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Email technician: John T. F., Apple Consultant replied 7 months ago

In the case of adding PDF's to your email. The particular application you are using, in this case Mail, shows a preview of the PDF automatically.

This has zero impact on compatibility of your attachments. It’s just a display choice. The file itself is still attached normally and should be displayed on-screen by the receiver in whatever default method is used by their mail application.

John

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