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My Outlook keeps crashing since I upgraded my Mac to High…

Customer Question
My Outlook keeps crashing...

My Outlook keeps crashing since I upgraded my Mac to High Sierra. I have deinstalled and reinstalled Outlook 3X now, no change

Technician's Assistant: Are you getting any error messages?

Yes, sometimes, but mostly Microsoft Error Reporting opens than crashes as well.

Technician's Assistant: How much storage do you have left on your Mac? (For Mac OS 10.7 and later, you can check storage through the Apple Menu -> About This Mac -> Storage. For earlier versions, you can do this through Finder.)

250 GB

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, that's all

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
11/29/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
Over a week
Customer reply replied 7 months ago
First tell me what’s wrong. I am not Lau until I know what you think the issue is
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Hi

How many emails do you have sycned up?

Hi,

Can you tell me the exact wording of the error please?

Thanks

Kris

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Customer reply replied 7 months ago
No because Microsoft Error Reporting is also crashing
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Would it be OK to connect and have a look?

Thanks

Kris

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