Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have an email account but i changed internetp providers.

Customer Question
I have an email...

I have an email account but i changed internetp providers

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook, but i need to access my old account and i cant remember the password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am connected

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
11/29/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,068
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.

What is your previous address? Thanks

Ask Your Own Email Question
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

Did you try resetting the password ***** outlook.com ?

Ask Your Own Email Question
Customer reply replied 8 months ago
i dont think you understand the problem
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

You said you cannot remember the old password ***** I am asking you if you've tried reseting the password? I am assuming the old account is the outlook account?

Ask Your Own Email Question
Customer reply replied 8 months ago
my old account was with bell i now have a new account working fine with execulink, but now i am trying to set up facebook on an android and i cannot access my FB account from my new e-mail
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

You can reset your bell password ***** https://mybell.bell.ca/ForgotPassword/RecoverPassword

Ask Your Own Email Question
Customer reply replied 8 months ago
Facebook sent a code to my old e-mail account i cant access it
Email technician: Kamil Anwar, Exchange & Email Consultant replied 8 months ago

Can you reset your bell password ***** and then login to the bell email to access the code?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,068 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Need help with accessing Gmail accounts when on airplanes.
Need help with accessing Gmail accounts when on airplanes. Environment: Macbook with Outlook 2016 installed. Current attached email accounts: 1 corp and 2 gmail accounts. no issues accessing all accou… read more
John Castle
John Castle
BSC in Computing Network Management and Design
200 satisfied customers
How can i find my password for my e-mail account. Outlook.
how can i find my password ***** my e-mail account … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Iy email address is, I cant remember my password, I have a
iy email address is***@******.***, I cant remember my password, I have a new phone number and it keeps trying to send the reset password ***** to my old number. what can I do? … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
The original email account I had was closed. I need to
the original email account I had was closed. I need to re-register with new email. also we have a new credit card. … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I have an iPad ,I can't remember my password for Facebook,
I have an iPad ,I can't remember my password ***** Facebook, all I get is refresh ,what was your old password,choose a new password. I can't remember my old password ***** There is nowhere to ask to s… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I for got my password for my old account and the number and
hello i for got my password ***** my old account***@******.*** and the number and email over there is gone … read more
Justin Johnson
Justin Johnson
Owner
2,410 satisfied customers
I now cant recover my emails on my mobile phone. Outlook. On
followed it through to get into outlook on my mobile including passwords but maybe the password ***** been changed by my husband and he cant remember … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I closed the email account that I used to buy my Office
I closed the email account that I used to buy my Office subscription. How can I change my email address for my profile … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Cant sign forgot my password and ive changed mobile number.
Hello cant sign forgot my password ***** ive changed mobile number … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I cant remember my password and it will not allow me to
i cant remember my password ***** it will not allow me to change it … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Cant sign to my outlook e-mail, set up my outlook account
set up my outlook account tonight worked fine using MS outlook. Asked if I wanted it remember my info said yes big mistake … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I have three heartattacks last December and I cant remember
I have three heartattacks last December and I cant remember my password ********@******.*** and I don't have the old mobile number and I caant … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
James I cant log on to my gmail account because I cant
Hi James I cant log on to my gmail account because I cant remember my password ? … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I cant gr, cantget in to my gmail, on phone and computer,
i cant gr JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: cantget in to my gmail JA: How do you access your email most often? On a phone or tablet, or through a web browser? Cu… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Not a PC person how do I change my password? 3 years, home
not a PC person how do I change my password? JA: When did you last reset your username and password? Customer: 3 years JA: How do you access your email most often? On a phone or tablet, or through a w… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I am having no problems with email, I can not remember the
I am having no problems with email, I can not remember the email address I used to log onto facebook and I have changed computers. I need to update my email address with facebook and password ***** I … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
OUTLOOK use to transfer all of my hotmail stuff. Now I have
OUTLOOK use to transfer all of my hotmail stuff. Now I have a new account with OUTLOOK and I do not have now hotmail anymore. Its been along time since I opened my accout with hotmail, numbers have ch… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Was trying to connect my e-mail to my kindle fire. Could not
Was trying to connect my e-mail to my kindle fire. Could not remember my password, so elected to change it. Followed instructions from the tools menu and was unsuccessful in changing password. Now i d… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x