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I’m have been trying to get my mail no matter what I do it…

Customer Question
I’m have been trying...

I’m have been trying to get my mail no matter what I do it says incorrect pass word

Technician's Assistant: Are you logged into your email account on any other devices?

I have a pc and Apple lap top went to Microsoft they put a long password ***** can’t get in my apple lap top or ipads

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have A phone no(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes Microsoft put. A Aol two step no 16 numbers long

Submitted: 8 months ago.Category: Email
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Answered in 31 minutes by:
11/29/2017
Email technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
Every since nov. 7
Customer reply replied 8 months ago
Are you there
Email technician: Kris Rodgers, IT Manager replied 8 months ago

Can you tell me what host your using?

@Yahoo

@Gmail

for example

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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