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MY AOL DESKTOP GOLD HAS DISAPPEARED!! TOSHIBA. WHEN I SIGNED…

Customer Question
MY AOL DESKTOP GOLD...

MY AOL DESKTOP GOLD HAS DISAPPEARED!!

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

TOSHIBA

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

NO

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

WHEN I SIGNED OFF LESS THAN AN HOUR AGO..EVERTTHING WAS FINE..i TRIED TO SIGN ON AND THE ICON FOR DESKTOP GOLD WAS COMPLETELY MISSING

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
11/29/2017
Email technician: Moses C,
 replied 7 months ago
Moses C
Category: Email
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.
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How long has this been an issue?

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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