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I can't remember my password to my old gmail account- when I…

Customer Question
I can't remember my...

I can't remember my password ***** my old gmail account- when I first set it up I was married and my last name was different - would that make a difference

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No I couldn't get into my it so I gave up and made a new gmail account***@******.*** the one I need to get into is***@******.*** wait that's wrong its***@******.***

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My name was Lorraine Ratliff old number(###) ###-####my new is(###) ###-####Lorraine Wagner

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I need to get my old email- my itunes is attached to that email

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
11/29/2017
Email technician: Moses C,
 replied 7 months ago
Moses C
Category: Email
Satisfied Customers: 953
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.

you will have to provide the old and original details to recovery your gmail account.

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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