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I can't get my email. From my AOL Mail icon. I don't think…

Customer Question
I can't get my...

I can't get my email

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

From my AOL Mail icon

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't think so

Submitted: 9 months ago.Category: Email
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Answered in 1 minute by:
11/29/2017
Email technician: michelleclive, Email replied 9 months ago
michelleclive
Category: Email
Satisfied Customers: 6,117
Experience: I am a computer professional have fixed and handled email issues.
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What Operating System (OS) is running on the computer?

Ask Your Own Email Question
Customer reply replied 9 months ago
google chrome
Email technician: michelleclive, Email replied 9 months ago

when was the last time you were able to receive emails

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Customer reply replied 9 months ago
AOL is the one who caused this problem, not me
Customer reply replied 9 months ago
before AOL changed the format
Email technician: michelleclive, Email replied 9 months ago

please click on below link to open aol page and sign in and click on mail option on the page

send a test email to yourself

let me know if it shows in the aol inbox on the aol webpage

https://my.screenname.aol.com/_cqr/login/login.psp?sitedomain=www.aol.com&lang=en&locale=us&authLev=0&siteState=https%3A%2F%2Fwww.aol.com%2F

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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