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Someone is trying to delete my gmail account and I did not…

Customer Question
Someone is trying to...

Someone is trying to delete my gmail account and I did not request this

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Tablet, my chrome book or my computer

Technician's Assistant: What troubleshooting have you tried?

I sent a request back saying I did not request this

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just think someone my of hacked my account. I reply came back a message was not received at 2:03 today. I did not send any message I was gone till 3:40 today. I did not send anything today. It said my account would bedeleted in one hour.

Submitted: 7 months ago.Category: Email
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Answered in 4 minutes by:
11/29/2017
Email technician: Moses C,
 replied 7 months ago
Moses C
Category: Email
Satisfied Customers: 934
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.

Setup Stronger security for your Google Account

With 2-Step Verification, you’ll protect your account with both your password ***** your phone

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Email technician: Moses C,
 replied 7 months ago

Any of these common actions could put you at risk of having your password *****:

  • Using the same password ***** more than one site
  • Downloading software from the Internet
  • Clicking on links in email messages

2-Step Verification can help keep bad guys out, even if they have your password.

Ask Your Own Email Question
Email technician: Moses C,
 replied 7 months ago
Ask Your Own Email Question
Email technician: Moses C,
 replied 7 months ago

My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.

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Customer reply replied 7 months ago
all I am trying to do is avoid my account from being deleted
Email technician: Moses C,
 replied 7 months ago

if any one cannot hack your account then how come they will delete your gmail account

Ask Your Own Email Question
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,800
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Can I first see something showing you have been hacked such as any email notification or activity logs from Google or other parties? Thanks.
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bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,800
1,800 Satisfied Customers
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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