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I joseph Bichler having both Telstra and Google e-mails and…

Customer Question
I joseph Bichler having...

I joseph Bichler having both Telstra and Google e-mails and passwords rejected when I need to fil themin

Technician's Assistant: What exactly are you having trouble accessing?

I want to useS-health on my samsung s5 mobile andit would not accept telstra other googles Emails other passwords

Technician's Assistant: Are you logged into your email account on any other devices?

It happens at other times to

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I had not to long ago reset my telstra E-Mail and passworth, and changed the password ***** Google

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I would like both E-Mails for Telstra and Google confirmed and the passwords also

Submitted: 7 months ago.Category: Email
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Answered in 12 minutes by:
11/28/2017
Email technician: Jess M., Computer Support Specialist replied 7 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a computer with Windows Vista, 7, 8 or 10? or a Mac?
  2. Have you tried access your Gmail and Telstra email using a web browser? This is the only way to test your password.

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 7 months ago
I could fix it myself by using the new account for the passwprd on google .thank You Jess, Joseph,
Email technician: Jess M., Computer Support Specialist replied 7 months ago

You're welcome. I am glad that you were able to fix it.

If you need further help, please let me know.

Best regards,

Jess

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Category: Email
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