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Trying to reset password. N No. What I am trying to do is…

Customer Question
Trying to reset password ...

Trying to reset password

Technician's Assistant: Are you logged into your email account on any other devices?

N No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

What I am trying to do is pay my subscription balence. Couldn't remember old password. I followed instructions to reset, and it said to confirm new password, its saying passwords don't match. Itypes them exactly the same.

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
11/28/2017
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,797
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Which password ***** you referring to? Or which online service are you referring to?
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Customer reply replied 7 months ago
my password ***** my People Magazine account
Email technician: bbao, IT Consultant replied 7 months ago
I see.
I am currently in a meeting. Can I get back to you in 1 hour? Sorry about that
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Email technician: bbao, IT Consultant replied 7 months ago

Hello, are you still available?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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