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Help ... can you tell me if the following email address is a…

Customer Question
Please help ... can...

Please help ... can you tell me if the following email address is a yahoo account, I know it's not AT&T: ***@******.***. This is a company email and we were off for just a short while, since we needed to have our U-Verse bridged. We got the resolved, but ever since, we do not have access to our company email.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

I am able to log into the following account: ***@******.***. My***@******.*** email has fallen off my phone, too.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have them through AT&T, but they said it was a Yahoo issue and they couldn't help me. My phone number on file is: (###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, I just need to get back into our main company email.

Submitted: 7 months ago.Category: Email
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Answered in 30 minutes by:
11/28/2017
Email technician: jinsmn, Computer Hardware Engineer replied 7 months ago
jinsmn
jinsmn, Computer Hardware Engineer
Category: Email
Satisfied Customers: 3,086
Experience: 12+ years experience. Expert in different email servers and clients.
Verified

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Prodigy was adopted by AT&T and Yahoo!. You need to call yahoo to help you. That number is ***** The number for talking to the Prodigy billing folks is 1-***-***-****. They can help you with your Email account related problem.

Regards
Jins

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Category: Email
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