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E-mail access very convoluted. Need to revert to same layout…

Customer Question
E-mail access very convoluted...

E-mail access very convoluted. Need to revert to same layout and access as one month ago.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
11/28/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

Who's your email provider, e.g. Hotmail, Yahoo, Gmail, etc?

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Customer reply replied 7 months ago
google(gmail)
Email technician: Bryan, Computer Support Specialist replied 7 months ago

Can we go ahead with a secure remote session so that I can check this email issue now?

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