Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Forgot my password to my Gmail Account. On my mobile device.

Customer Question
Forgot my password *****...

Forgot my password ***** my Gmail Account

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes on my mobile device. I need to recover my password ***** I can reset my phone back to the way it was

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes phone number is(###) ###-####

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
11/28/2017
Email technician: Byron, PC Support Tech replied 8 months ago
Byron
Byron, PC Support Tech
Category: Email
Satisfied Customers: 3,403
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me your Gmail address please?

Ask Your Own Email Question
Customer reply replied 8 months ago
email address is***@******.***
Email technician: Byron, PC Support Tech replied 8 months ago

Thank you. Please tell me the the 6 digit G- code that was just sent via text message to your phone.

Ask Your Own Email Question
Customer reply replied 8 months ago
Can you help me without going thru the secure remote
Customer reply replied 8 months ago
last one was 379807
Email technician: Byron, PC Support Tech replied 8 months ago

Please check your messages for a more recent code.

Ask Your Own Email Question
Customer reply replied 8 months ago
I have not received a recent code yet
Email technician: Byron, PC Support Tech replied 8 months ago

Please stand by. I'll have another sent.

Ask Your Own Email Question
Email technician: Byron, PC Support Tech replied 8 months ago

Please check your text messages. Another code was just sent to(###) ###-####/p>

Ask Your Own Email Question
Customer reply replied 8 months ago
I don't have access to my phone.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have forgotten my gmail password and do not have a
I have forgotten my gmail password ***** do not have a computer of my own. How do I access gmail from a friend's computer so that I can reset my password ***** access email? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have email forgot password I have one recovery number then
I have email forgot password ***** have one recovery number then ask for a 8 digit recover code then ask second number i no longer have … read more
Mr.Med
Mr.Med
1,224 satisfied customers
Not able to access. forgot password and created account
not able to access. forgot password and created account date.stuck in a loop … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
Need my password on deleted Google account that I accidently
Need my password ***** deleted Google account that I accidently deleted important pictures on it Google can't verify it is me … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
My gmail account has been shut down because I could not
My gmail account has been shut down because I could not remember my password. Can you help … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I need recover my email password. I did try. but could not
i did set up that email for my son play station game.… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I forgot my password for gmail and since i have changed my
i forgot my password ***** gmail and since i have changed my mobile number i can not get a code to get it back … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I have a gmail account but I forgot my password. After many
I have a gmail account but I forgot my password. After many try's to recover my account, the message is the same “we couldn't verify that this account belongs to you”. The recovery email listed on my … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Have promlem with my gmail account. Phone somebody hacked my
Second opinion] hi there have promlem with my gmail account … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I can access an old gmail account. I don't remember my
I can access an old gmail account. I don't remember my password ***** I've tried to many times and now I can't sign in. If I give you the email address can you reset it? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I need to recover or reset my gmail.com password, yes my
I need to recover or reset my gmail.com password JA: Are you logged into your Gmail account on any other devices? Customer: yes my Iphone JA: Do you have security questions or a phone number on file t… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Need help accessing Gmail account Password is not working
Need help accessing Gmail account Password ***** ***** working even when I change it … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cannot get into my email. I have to sign in but forgot my
I cannot get into my email. I have to sign in but forgot my password. It asks … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
I lost my phone bought new phone forgot my gmail password,
I lost my phone bought new phone forgot my gmail password, how can I teansfer my pictures and contacts back on my new phone.? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have been without a computer for 4 months and I can't log
I have been without a computer for 4 months and I can't log into my gmail or adsense accounts. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I forgot the password a time ago now I can't get into it, 2
I forgot the password ***** long time ago now I can't get into it … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
cant log into gmail account. password XXXXX with new computer.
can't log into gmail account. password XXXXX with new computer. cannot remember or find password. don't have mobile phone, need password XXXXX activate account.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I forgot my password for my account [email protected] This mail
I forgot my password ***** my account***@******.*** This mail use to come up on my phone without needing to use my password. I changed phones and can't access my gmail account now. Please HELP. Thank … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x