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I have aol and i can't get anything to open.......sloooooow…

Customer Question
I have aol and...

I have aol and i can't get anything to open.......sloooooow btw i'm joyce

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I have internet on the go

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't think so - i'm not to computer savy

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My aol system is also slow.....took 15 mins for it to come up

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
11/28/2017
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly?

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Customer reply replied 7 months ago
before we begin, i thought this would be a one time help and don't want anything extra.....would this be ok?
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

You need to speak to JustAnswer for any billing quiries by mailing them on***@******.*** or by calling them on 1(###) ###-####/p>

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Customer reply replied 7 months ago
may we just forget this? I'm sorry. I don't have very good service with my cell phone.
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

Okay

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Customer reply replied 7 months ago
THANK U. no we just cut off now of what how do I disconnect
Customer reply replied 7 months ago
i don't have good reception for my cell phone either.....can we just stop now? i'm sorry for the trouble...
Customer reply replied 7 months ago
anyone there?
Customer reply replied 7 months ago
i'm going to leave now.....
Email technician: Kamil Anwar, Exchange & Email Consultant replied 7 months ago

We are not connected

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Experience: Computer Software Support Specialist for more than 10 years

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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

6,975 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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