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I need to talk with someone regarding my mail. I can't send…

Customer Question
I need to talk...

I need to talk with someone regarding my mail. I can't send or receive I keep getting this message Unable to send or receive messages for the Gmail (hlwrain) account. Header download for the 'Csilla' folder did not complete. The operation was canceled by the user.Server Response: WEBALERT https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbvZXaEbMK7P_gWupcPpJ-Q4BWgjWtbhAFQLQpcX6Cj5xIfYZ_0-_uyWVdEh6ZbWEFu4TBoeoHQdKGNFo_7dZxTobwYYY4FwIL-EpI8ABtSiRldmJ4R_bzaJL8vRhquM7QQZyj7T19xplS9gA950QD9QJQh86oLMqa0c**tGbL4-S4x_mBJBPWOrBi3bdhU6lYHQ-FAeRxj8yMeUD-RH1KMxNkXJrM-5JQpYgV0Mk6wbh6jYKMg] Web login required.
Server: 'imap.gmail.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: IMAP
Port: 993
Secure(SSL): Yes

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

No emails in the out box but it keeps asking me for my email address and password ***** I keep getting the same error

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

I have AVG but nothing has changed since yesterday. I really don't know

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

This morning I tried getting my mail by login on the web gmail.com it does give me a notice that I am out of space. I tried to buy more but Now Pay Pal apparently assigns a 4 digit code to the credit card and I don't have it.

Submitted: 8 months ago.Category: Email
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Answered in 2 minutes by:
11/28/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please in which email program you are doing this in?

Please let me know

Thank you

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Category: Email
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