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This is crazy what I am going through, perhaps I should

Customer Question
This is crazy what...

This is crazy what I am going through, perhaps I should cancel my order and start again perhaps tomorrow

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Through Chrome

Technician's Assistant: What troubleshooting have you tried?

I have no idea!! All I wanted to know is if my order was downloaded and was told there would be a shortcut on my desk

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Who are you connecting me to?

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
11/28/2017
Email technician: Sean S., Computer Support Specialist replied 7 months ago
Sean S.
Sean S., Computer Support Specialist
Category: Email
Satisfied Customers: 1,372
Experience: 5+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way possible. Thanks!

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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