Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My husbands email address with google won't accept password.

Customer Question
My husbands email address...

My husbands email address with google won't accept password

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On computer

Technician's Assistant: What troubleshooting have you tried?

Just tried password. trouble is we are off to Singapore today so in a bit of a panic

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just how to change password

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
11/27/2017
Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,536
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Was the password *****?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

Have you tried anything?

Can you please confirm the full gmail email address?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Email Question
Customer reply replied 9 months ago

Yes forgotten. Looks as though not connected to internet. Windows 7 *************

Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago

Do you have a cell phone ending with the two digits 65 that is able to receive text messages? If yes, what's that full phone number?

Please type at the box below, then click on the Send button below to communicate with me. Thank you.

Ask Your Own Email Question
Customer reply replied 9 months ago
I dont want to spend money so if it can't be fixed I will leave it.
Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago

Please ignore the optional service offer. I will help you with written instructions here.

- Do you have a cell phone ending with the two digits 65 that is able to receive text messages? If yes, what's that full phone number?

Please type at the box below, then click on the Send button below to communicate with me. Thank you.

Ask Your Own Email Question
Customer reply replied 9 months ago
I will leave it until I get back, please refund the 5$ and I will contactyou on my return
Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago

If you'd like to, I can connect remotely to your computer and fix your email issue directly and quickly on your computer right now; we guarantee our service. Thank you.

Ask Your Own Email Question
Customer reply replied 9 months ago
Thank you for your time, please just refund the money and I will contact you later.
Email technician: Viet - Email Tech, Computer Support Specialist replied 9 months ago

You're welcome. OK, we're canceling this per your request. Please come back anytime you need help. Thank you.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I'm 71…be gentle! My husband and I have our own accounts. My
I'm 71…be gentle! My husband and I have our own accounts. My email address made it to the Dark Web and I need to change my email address. Can I change my email address? How? How do I change my passwor… read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
41,536 satisfied customers
We got my husband a new phone and needed to set up a gmail
We got my husband a new phone and needed to set up a gmail account which we did. but it says we need to set up a google account but when we had to get a new verification but it won't let us go on beca… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Unable to send email, I am able to type a email not nothing
unable to send email, I am able to type a email not nothing happens when I hit send. also all history of sent or receved emails are gone. just a open space where the notes should be. … read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
41,536 satisfied customers
I have a gmail address but since I tried to set up an
I have a gmail address but since I tried to set up an address for my husband I'm unable to use mine. I'm also being driven mad by something that keeps popping up telling me to enter my internet server… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
I'm getting a message that Outlook can't connect to my imap
I'm getting a message that Outlook can't connect to my imap server. … read more
John
John
System/Network administrator
High School or GED
2,078 satisfied customers
Someone hacked my account and changed all my passwords and
Someone hacked my account and changed all my passwords and information I've tried all the prompts and called Verizon … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I travel for business and like to get my email wherever i
Hi, I travel for business and like to get my email wherever i am, whether at my final destination, or at an airport en-route. I frequently get a message that says someone has my password ***** my emai… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a gmail address, coming to my Thunderbird, as I love
I have a gmail address, coming to my Thunderbird, as I love Tb and hate gmail... but now that email isn't working. It keeps saying I need a password, and when I put it in it doesn't work. There isn't … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
My phone changed its set-up & now won't allow me access.
My phone changed its set-up & now won't allow me access. very frustrating. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My husband is trying to access his email and it keeps giving
my husband is trying to access his email and it keeps giving him an error that his password ***** ***** correct. … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I can't get onto my gmail account. I have forgotten the
I can't get onto my gmail account***@******.***. I have forgotten the password. My cell phone carrier Verizon made me open a gmail account for my cell phone #***-***-****. Now my financial advisor is … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
411 satisfied customers
Our 2 verizon email addresses are all set but there is a
Our 2 verizon email addresses are all set but there is a gmail address. Do I need to change that password, or is it okay as is? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I'm trying to get into an old account "yachtsmanygn" without
hi, i'm trying to get into an old account "yachtsmanygn" without success. we've sold the restaurant that is attached to this email and we're trying to le the new owners set up our old iPads. help! plu… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My gmail address won't accept my password which I've had for
my gmail address won't accept my password ***** I've had for a long time … read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
41,536 satisfied customers
I can't get into my email... first off the password is not
I can't get into my email... first off the password ***** ***** accepted, secondly my husband's gmail address appears.... … read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
We had to reset my husbands android phone and now it is
we had to reset my husbands android phone and now it is asking us to put in gmail username and password ***** used when setting up phone. We can not remember the password ***** we think the username i… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Both myself and my husband just got smart phones. we would
Both myself and my husband just got smart phones. we would like to be able to recieve our gmail on the phones, but we can't come up with a password XXXXX seems to match our accounts. Can you please he… read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
41,536 satisfied customers
I use LastPass on my laptop/desktop and do not have it installed
I use LastPass on my laptop/desktop and do not have it installed on my Android Smartphone. LastPass has stored my Google password XXXXX I have tried to copy that password XXXXX Google on my smartphone… read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
41,536 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x