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I have WINDOWS LIVE MAIL 2012 the folders are no longer

Customer Question
I have WINDOWS LIVE...

I have WINDOWS LIVE MAIL 2012 the folders are no longer there.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

COMCAST

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Goes direct to email

Technician's Assistant: What troubleshooting have you tried?

Looked at windows live mail 2012 the folders no longer there.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: Email
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Answered in 5 minutes by:
11/27/2017
Email technician: Richard, Email Systems Specialist replied 7 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,166
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me when this problem started please?

And what have you tried to do to resolve this?

Please let me know

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Customer reply replied 7 months ago
Probably a month ago.
I went to Micro Soft; they were unable to add folders; also different ones from the internet.
Customer reply replied 7 months ago
They have already charged my Visa $42.00 and still do not have the folders corrected.
Customer reply replied 7 months ago
Where can I find that the folders have been corrected
Email technician: Richard, Email Systems Specialist replied 7 months ago

Thanks

Which version of windows are you using?

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