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My email addreswill not accept my password. Email. Through…

Customer Question
My email addreswill not...

My email addreswill not accept my password

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Email

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Through web browser - explorer

Technician's Assistant: What troubleshooting have you tried?

I spoke with a tech last night and again this am. told me to go to windstream,net and login

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I had an email address and now I have notify everyone it is changerd - why?

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
11/27/2017
Email technician: Isaac Franklin, Support Technician replied 7 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,904
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Isaac Franklin, Support Technician replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

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Customer reply replied 7 months ago
windows 7 explorer
Email technician: Isaac Franklin, Support Technician replied 7 months ago

What email are you trying to get back? gmail/outlook/yahoo etc?

Are you saying you use internet explorer to go to your email to a site such as gmail.com/outlook.com/yahoo.com etc?

Ask Your Own Email Question
Email technician: Isaac Franklin, Support Technician replied 7 months ago

What email are you trying to get back? gmail/outlook/yahoo etc?

Are you saying you use internet explorer to go to your email to a site such as gmail.com/outlook.com/yahoo.com etc?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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