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I have used Windows Live Mail 2012 with no problem for

Customer Question
I have used Windows...

I have used Windows Live Mail 2012 with no problem for years, but in the last few months it has become difficult and now not possible to send pictures by email. I consistently get an error message "Error Ix8007007A."

Technician's Assistant: How large is the pictures you're trying to attach?

Varying sizes, same as always which were OK before

Technician's Assistant: Are you getting any error messages when you try to attach your pictures file or send an email?

The message appears after I complete the attach and only if there is a picture involved. Is Windows Live Mail becoming obsolete and do I need another service?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Iam also using Picasa which is also becoming obsolete, Is it part of the problem?

Submitted: 7 months ago.Category: Email
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Answered in 42 minutes by:
11/27/2017
Email technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 7 months ago

Are you emailing from Picasa?

If so that won't work, you need to go to Windows Live Mail. Choose attach file and then browse to your picture.

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