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I can't log into it. No I forgot my password. I don't

Customer Question
I can't log into...

I can't log into it

Technician's Assistant: Are you logged into your email account on any other devices?

No I forgot my password

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't recall

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it.

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/27/2017
Email technician: John, Email Support Specialist replied 8 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,946
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today.

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Email technician: John, Email Support Specialist replied 8 months ago

Is this password ***** email login or computer login ?

Are you using a windows or mac computer ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 8 months ago
I don't have my password
Email technician: John, Email Support Specialist replied 8 months ago

I understand.

What is this password ***** ?

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Customer reply replied 8 months ago
how can you help me
Customer reply replied 8 months ago
I don't remember the password
Email technician: John, Email Support Specialist replied 8 months ago

I believe you are didn't see my above reply.

What is this password ***** ?

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Customer reply replied 8 months ago
I don't have the password ***** just have the email
Email technician: John, Email Support Specialist replied 8 months ago

Do you mean you forgot the password ***** your email account ?

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Customer reply replied 8 months ago
I forgot it
Email technician: John, Email Support Specialist replied 8 months ago

Please let me know your email address so that i can check the password ***** options available for it.

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Email technician: John, Email Support Specialist replied 8 months ago

Please give me a moment to check the password ***** options.

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Customer reply replied 8 months ago
ok
Email technician: John, Email Support Specialist replied 8 months ago

You haven't provided any recovery options when you created the account so the chances of recovering the account is very low.Do you know which year and month this gmail account was created also do you have another email account ?

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Customer reply replied 8 months ago
I don't remember that's why I reached out to you all
Customer reply replied 8 months ago
my other email account is***@******.***
Email technician: John, Email Support Specialist replied 8 months ago

Please check your***@******.*** email account for a 6 digit code and let me know.

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Customer reply replied 8 months ago
857482
Email technician: John, Email Support Specialist replied 8 months ago

That code seems to be wrong could you please re-check it

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Customer reply replied 8 months ago
156316
Email technician: John, Email Support Specialist replied 8 months ago

Sorry to say google shows as they couldn't verify the account.

How do you usually access this***@******.*** email account is it using a web browser?

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Customer reply replied 8 months ago
I misplaced all my information
Email technician: John, Email Support Specialist replied 8 months ago

Did you create***@******.*** when you lost access to the other gmail account ?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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