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All of a sudden I have lost my email icon off my phone.

Customer Question
All of a sudden...

All of a sudden I have lost my email icon off my phone

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

All

Technician's Assistant: What troubleshooting have you tried?

Reloaded email app but it says I already have account

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

.?

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
11/27/2017
Email technician: Moses C,
 replied 7 months ago
Moses C
Category: Email
Satisfied Customers: 941
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you today.

what is the make/model of the phone?

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Customer reply replied 7 months ago
Iphone6
Customer reply replied 7 months ago
No
Email technician: Moses C,
 replied 7 months ago

To reinstall the Mail app, open the App Store app. Tap the search icon and typeMail in the search field. Locate the missing Mail app icon and tap the cloud icon next to it to download. Additionally, you may need to go to Settings > Mail > Accounts and delete and reinstall each of your mail accounts.

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Email technician: Moses C,
 replied 7 months ago

My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.

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Moses C
Moses C
Moses C
Category: Email
Satisfied Customers: 941
941 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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