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My mail has stopped. Authorisation has failed. Gmail.

Customer Question
Second opinion] my mail...

Second opinion] my mail has stopped. Authorisation has failed

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through incredimail installation

Technician's Assistant: What troubleshooting have you tried?

Turning off - restarting - trying to re instal mail

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Only please help as I need my e-mails

Submitted: 7 months ago.Category: Email
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Answered in 2 hours by:
11/27/2017
Email technician: Sandy, Computer Specialist replied 7 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

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Email technician: Sandy, Computer Specialist replied 7 months ago

First of all, please try to login into your gmail webmail account.

Click the link: http://gmail.com

Click "Sign in".

And enter your email address and password.

If you're able to login, please click "forgot password".

And then follow on-screen instructions to create a new password.

Keep me posted.

I will be standing by.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 7 months ago

Hi,

I'm following up with you to see how everything is going.

Do you still need help with this? I will call you directly over the phone.

If yes, please let me know.

And kindly if you can take a second to rate my service(-OK or more-by clicking stars at the top of the page and choose submit) to compensate me for my work, work and efforts, that would be greatly appreciated.

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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,883
6,883 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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