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I have lost my password--can u help? I dont recall if i have…

Customer Question
Hi-I have lost my...

Hi-I have lost my password--can u help?

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I dont recall if i have secueity questions--My phone is(###) ###-####and cell is noop due to just got washed in machine

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My noop cell is(###) ###-####

Submitted: 9 months ago.Category: Email
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Answered in 3 minutes by:
11/26/2017
Email technician: Sandy, Computer Specialist replied 9 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 7,012
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 9 months ago

May I know if it is your email account password?

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Email technician: Sandy, Computer Specialist replied 9 months ago

Please reply back to me at this page.

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Email technician: Sandy, Computer Specialist replied 9 months ago

May I connect with you over secure remote session and fix/check the issue directly?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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