Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

For the last 2 days all my email goes straight to the trash…

Customer Question
For the last 2...

For the last 2 days all my email goes straight to the trash bin. Can someone help me to get this fixed

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Google chrome

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser. Just got a new computer 4 days again but have never had this happen before

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 hour by:
11/26/2017
Email technician: John, Email Support Specialist replied 7 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,924
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to justanswer. My name is***** will be assisting you today. I apologize for the delay.

Which is the email account that has this issue also are you using a windows or mac computer?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I deleted over 13k e-mails. not knowing that it would also
I deleted over 13k e-mails. not knowing that it would also delete e-mails stored in my folders. How can I retrieve them? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I sighned into my email and all my emails are gone. Gmail\
I sighned into my email and all my emails are gone. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
My gmail (safari is what I use) won't open in standard view
My gmail (safari is what I use) won't open in standard view only in the one for slow connections. Never had this problem before. have turned everything off and back on again a few tmes with no result.… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
When I send an email from to my wife at, it goes to trash
When I send an email from***@******.*** to my wife at***@******.***, it goes to trash bin or junk mail folder. Is my google account blacklisting my own email from Peakperformancems.com? … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
Trying to learn how to divert ALL incoming SPAM email
Trying to learn how to divert ALL incoming SPAM email nuisance traffic … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I had to factory RE Set my android phone 4 days age, I has
I had to factory RE Set my android phone 4 days age, I has to change my password ***** now when I start to set it up with my google account it says wait 24 hrs, then sign in again been 4 days and stil… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Sometimes it works fine. BUT it has been going straight to
Sometimes it works fine. BUT it has been going straight to my deleted mail folder at times. and some of the mail I send bounces back to me saying it was not delivered due to SPAM in the content. ???? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I suspect that someone was tampering with my gmail. Some
I suspect that someone was tampering with my gmail. Some emails of high importance were deleted. … read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
WAs emptying Google email in trash bin. That went fine. But,
Hello. WAs emptying Google email in trash bin. That went fine. But, because I am using a MacBook, Apple wasn't satisfied. Still said I needed to upgrade storage. WAsn't ready to do that, so.....I proc… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
The mail is not getting through. I'm sorry. Its a gmail
web browser on the computer but mail is not getting through on any device. The sender receives an error message … read more
Cody
Cody
Computer Science
2,387 satisfied customers
Several weeks ago I started to prepare my 2016 taxes with
Several weeks ago I started to prepare my 2016 taxes with Tax Act. I have used this program for about 4 or 5 year. I was ready (after about 5 hours of work) to review my work with my husband. I like t… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am unable to view ALL email, only the last couple of days
I am unable to view ALL email, only the last couple of days appear. I also can not view SENT items from the past 12 months, yet I use to be able to do both i.e. click on MORE and view ALL emails and S… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
All of a sudden I can not get into my gmail acct. It keeps
all of a sudden I can not get into my gmail acct. It keeps wanting me to set up a new one. I just purchased a new cell pone and it works fine on that just not my desk top. I have never had any trouble… read more
John
John
Email Support Specialist
5,924 satisfied customers
My gmail goes straight into trash as does my sent email, a
My gmail goes straight into trash as does my sent email … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need help with Chrome browser... is anyone there.. Thru my
I need help with Chrome browser... is anyone there … read more
Mr.Med
Mr.Med
1,189 satisfied customers
I can't seem to get in to my gmail account. Can you please
I can't seem to get in to my gmail account. Can you please help me with that, Pearl? My name is*****: How long have you had this issue with your Gmail account? Customer: Just today. … read more
John
John
Email Support Specialist
5,924 satisfied customers
I changed my email account password XXXXX my account had
I changed my email account password XXXXX my account had been hacked. When I open my email now none of my data is available. How do I retrieve my emails for the last three years.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
When I tryr accessing a web link enbedded or attached to an
When I tryr accessing a web link enbedded or attached to an E-Mail i get the following messgae" This input has been canceled due to restrictions in effect on this computer". To my knowledge I did not … read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x