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I CANNOT LOG IN IT ASKS FOR A PASSWORD AND EMAILS ME ONE TO…

Customer Question
I CANNOT LOG...

I CANNOT LOG IN IT ASKS FOR A PASSWORD ***** EMAILS ME ONE TO ANOTHER EMAIL ADDRESS AND I PUT IT IN AND IT WILL NOT WORK

Technician's Assistant: Are you logged into your email account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

NOT THAT I KNOW OF

Submitted: 8 months ago.Category: Email
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Answered in 1 minute by:
11/26/2017
Email technician: Byron, PC Support Tech replied 8 months ago
Byron
Byron, PC Support Tech
Category: Email
Satisfied Customers: 3,400
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me the email address you are having this issue with please?

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Email technician: Byron, PC Support Tech replied 8 months ago

Thank you. Are you able to receive text messages at your phone number ending in 1-0 ?

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