Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Im trying to update my phone number in my e-mail address but…

Customer Question
Im trying to update...

Im trying to update my phone number in my e-mail address but I have lost my phone and can't get the code to change it.

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####

Submitted: 9 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
11/26/2017
Email technician: bbao, IT Consultant replied 9 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Please be aware that you may get the SAME phone number back even your phone was lost. This can be done by getting a new SIM card for the SAME phone number from your mobile provider. Just plug in the new SIM in another phone then you can have the SAME phone number back.

Ask Your Own Email Question
Email technician: bbao, IT Consultant replied 9 months ago
Are you still there with me?
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
It's my yahoo email account someone has accessed it through
It's my yahoo email account someone has accessed it through my email … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
J Kerney,I'm trying to get my e-mails,but I can't get in
My name is*****'m trying to get my e-mails,but I can't get in because I can't get a code thru my phone because my number has change from 678/675-5943 to 678/830-7715,is thre any way we can solve this … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I have a code 762818 to change my e-mail address. I think
Yes I think so. Have been trying to change my e-mail address on Amazon for books, but I need to change my e-mail address also. … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I can't set up my windows live e mail on my new lap
I can't set up my windows live e mail on my new lap top...live mail is asking for my password,and I forget what it is, and since signing up my e mail address is changed so trying to change my password… read more
bbao
bbao
IT Consultant
2,165 satisfied customers
I have forgotten my gmail password. However this account was
Hi I have forgotten my gmail password. However this account was created a long time ago and I have used my e mail on my smartphone. I need to change my phone and set my details on my new phone but do … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I lost my cell phone on a southwest airplane. I filed a
I lost my cell phone on a southwest airplane. I filed a report they want to send info to my e-mail. I can't get to my e-mail Because I don't know my password ***** can't change it because it wants to … read more
David L
David L
Bachelor's Degree
4,948 satisfied customers
My phone was stolen and I cant remember my password to
My phone was stolen and I cant remember my password ***** getinto my old e-mail … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Rest windows 10 and lost my email password. answered the
Rest windows 10 and lost my email password. answered the questions on microsoft site to reset, was verified and then received the security code. Entered code on microsoft site and it asks same questio… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I have a I pad 2 that has my e Mail on it i pad 2with more
I have a I pad 2 that has my e Mail on it i pad 2with more space on it everyone working but my e mail … read more
bbao
bbao
IT Consultant
2,165 satisfied customers
One of my g-mail accounts has experienced an attempted
One of my g-mail accounts has experienced an attempted hacking. I have a two step verification where I am sent a 6 digit code to access the e-mail. Instead of coming from google, the code comes from a… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
E and I am trying to get my e-mail through my sister in laws
e and I am trying to get my e-mail through my sister in laws computer but my pass word is not working. I am unable to put my phone number in for a code to get in because it is lost. is there a way to … read more
Mr.Med
Mr.Med
1,278 satisfied customers
My brother, Jon Thomson has an g-mail account under - he
James - my brother, Jon Thomson has an g-mail account under***@******.*** - he lost his job today and they took his cell phone so he doesn't have a cell phone - right now. He will soon. Whenever he us… read more
bbao
bbao
IT Consultant
2,165 satisfied customers
I lost all my e mails and they ask me to make a new outlook,
I lost all my e mails and they ask me to make a new outlook … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Im from Australia apparently someone has tried to send
Hi im from Australia apparently someone has tried to send emails from my account so now its blocked. I have tried 3 times to recover it via their process but it sends emails to sying it cant be recove… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I forgot my 2 passwords to my 2 sign-in Google accounts:
I forgot my 2 passwords to my 2 sign-in Google accounts:***@******.*** and***@******.***, as well as the password ***** my yahoo email account:***@******.*** . my revorey cellphone:(###) ###-####is re… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
Last two weeks, I have had to change the password on my
For the last two weeks, I have had to change the password ***** my e-mail account because when I would log on, it wouldn't accept my password ***** I hadn't forgot it. I think someone is using my cell… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I recently change my pw on yahoo email. I also changed it in
I recently change my pw on yahoo email. I also changed it in my iPhone. I can get to the mail from my iPhone but from my computer I cannot. I am sure I wrote down the password. When I try to go to the… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
YESTERDAY I PAID $38 DOLLARS FOR HELP GOT NO HELP FOR THE MONEY.
YESTERDAY I PAID $38 DOLLARS FOR HELP GOT NO HELP FOR THE MONEY. TRYING TO GET TO YAHOO. IT WOULD BE EASIER TO GET TO HELL . KEEP GETTING INVALID ID LOST MY ALT ID DISDAPLACE2009. HAVE 20 YRS OF INFO … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x