Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can I get rid of the Focused and Other categories so I can…

Customer Question
Can I get rid...

Can I get rid of the Focused and Other categories so I can see ALL of my email in one inbox?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

OUTLOOK

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No that is all

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
11/25/2017
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Email Question
Email technician: Bryan, Computer Support Specialist replied 7 months ago

Please do this in Outlook now:

Select Settings (gear icon) at the top of the email page, and then click Display settings > Focused Inbox.

Under When email is received, select Don't sort messages. Click OK.

This should do it. If you need more help, please use the Reply box below to continue our conversation.

Otherwise if your issue is resolved, kindly remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. Thank you,

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
13,092 Satisfied Customers
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I want single inbox not focused and other, Outlook, Web
Only getting back to my original inbox thad windows 10 modified… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I clicked on "filter" in my email and all of my emails
I clicked on "filter" in my email and all of my emails disappeared except for the last month -- all inbox, sent,deleted, etc. How can I get them back and why did that happen? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
Im so frustrated! Some emails aren't making it to my inbox,
Im so frustrated! Some emails aren't making it to my inbox, rather they are showing up in "All Mail". I have tried everything with the settings, I can't figure it out. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can I revert back to my original Outlook email format when
I can I revert back to my original Outlook email format when I had 7, before switching to 10. Thanks … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
This morning when i logged onto my hotmail account, i
this morning when i logged onto my hotmail account, i encountered a new program that places incoming emails into a focused or other category.........i do NOT want this feature because a cannot reach m… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
Thank you thank you since the outlook went to focused and
Thank you thank you my name is ***** ***** the outlook went to focused and other I can't open my email … read more
Cody
Cody
Computer Science
2,387 satisfied customers
Last night focused inbox popped up on my phone for the first
last night focused inbox popped up on my phone for the first time and I can't open e mails and everything is frozen except the flashing "Focused/Other! … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I open Outlook mail and up pops this box about Focused and
I open Outlook mail and up pops this box about Focused and Other. I click on "Got it" the box goes away and I can't access ANYTHING! … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
You put this focus thing on there and all it does in flash
You put this focus thing on there and all it does in flash focus and other … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
567 satisfied customers
How do I unlink email accounts in outlook windows 10, just
how do I unlink email accounts in outlook windows 10 … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I have a new Mobile Phone and want to link my to it. my
I have a new Mobile Phone and want to link my***@******.*** to it. my Mobile Number is ***** 526 360 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
NEED expert on Outlook 365 to organize it! I want to create
NEED expert on Outlook 365 to organize it! I want to create rules based in categories color that apply to ALL of my inboxes (4 inboxes, 3 of them shared with other people) these are them: When from my… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Greetings, I am in Outlook 2013 on a Windows 8.1 Acer notebook. My
Greetings, I am in Outlook 2013 on a Windows 8.1 Acer notebook. My Outlook has over 10,000 emails between inbox and sent files. I always make subfolders in my inbox and then drag emails from the inbox… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I have multiple imap email accounts. I am using Outlook 2010
I have multiple imap email accounts. I am using Outlook 2010. I have created a UNIFIED INBOX and if I delete an email from the UNIFIED INBOX it will delete the message off my other devices. If I try a… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
In Windows Live Mail (Windows 7 64-bit), if i set the order
In Windows Live Mail (Windows 7 64-bit), if i set the order of the columns in say, the inbox view, I find that this will automatically set the columns to this same order in all the other views (eg Dra… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have multiple email accounts in outlook 2010. One is an
I have multiple email accounts in outlook 2010. One is an exchange and the rest are all imap accounts. I want to set it so that all my emails go into one folder and that when I hit reply it automatica… read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
Outlook 2007. I want to color categorize the messages in my
Outlook 2007. I want to color categorize the messages in my inbox. I do have a category section, however, the little box that gets colored is not there. When I click a color, it shows up in the previe… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Outlook sends and receives e-mails properly, but they are not
Outlook sends and receives e-mails properly, but they are not displayed in the Inbox, Sent Items, or deleted items folders. The emails are available via my TWC webmail. But the inbox and sent mail fol… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x