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Haven't used it in months - now tells me I'm not connected…

Customer Question
Haven't used it in...

Haven't used it in months - now tells me I'm not connected to this-

Technician's Assistant: Who makes your router?

Guess I don't know what a router is - my granddaughter set it up for me-my password ***** *****

Technician's Assistant: What have you tried so far?

Entered my email***@******.***.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

No thank you.

Submitted: 7 months ago.Category: Email
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Answered in 3 minutes by:
11/25/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 7 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Ask Your Own Email Question
Email technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

Are you having issues logging into your mail account?

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Email technician: PC_Wizzard, Computer Enthusiast replied 7 months ago

You can click on the link below to reset your password

Just follow the prompts to reset your password.

https://accounts.google.com/signin/recovery

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Category: Email
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