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Lost my phone can't get a text message don't remember my…

Customer Question
Lost my phone can't...

Lost my phone can't get a text message don't remember my password ***** do I remember when I created the past the email

Technician's Assistant: Are you logged into your email account on any other devices?

No I'm not I haven't use my tablet in a year

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The phone number I have on file is lost and I can't remember all the security questions

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I've been trying to recover my email for about 2 weeks now

Submitted: 8 months ago.Category: Email
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Answered in 28 minutes by:
11/24/2017
Email technician: Josh, Computer Enthusiast replied 8 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,258
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 8 months ago

Unfortunately, it sounds like you have tried all of the recovery options and if you are not able to use them then you will need to start a new account.

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Category: Email
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