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I need the recovery code. But my phone is deactivated and…

Customer Question
I need the recovery...

I need the recovery code

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes but my phone is deactivated and thr recovery email i have is for my sister and i dont want her to received the code

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I want to reset my password

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
Hello can u help
Answered in 7 minutes by:
11/24/2017
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
Hi. Well. I have been needing this for quite some.time as i need to change it for security reasons.
Customer reply replied 7 months ago
The email is***@******.***
I need.the 25 character code
Customer reply replied 7 months ago
Can u help?
Email technician: Kris Rodgers, IT Manager replied 7 months ago

Please tell me what code you are looking for?

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Customer reply replied 7 months ago
Im looking for the 25 character code to reset the hotmail password
Email technician: Kris Rodgers, IT Manager replied 7 months ago

I don't think its 25 characters.

Can you send me a screenshot

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Customer reply replied 7 months ago
Its not in my device
Customer reply replied 7 months ago
Cant you do it if i give you the hotmail ID?
Customer reply replied 7 months ago
is the email ID
Email technician: Kris Rodgers, IT Manager replied 7 months ago

No you will need to do a live Microsoft chat.

Is this OK?

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Customer reply replied 7 months ago
How?
Email technician: Kris Rodgers, IT Manager replied 7 months ago

What region are you in?

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Customer reply replied 7 months ago
Please.check the.screenshot
Customer reply replied 7 months ago
UAE
Email technician: Kris Rodgers, IT Manager replied 7 months ago

GO here to ask them for the code: https://support.microsoft.com/en-gb/contactus/

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.

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Kris Rodgers
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
4,548 Satisfied Customers
Experience: IT Manager at Wood Group PSN

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