Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Email is not working for month of November. Dell laptop,

Customer Question
Email is not working...

Email is not working for month of November. Dell laptop, inspirian 15

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Centurylink.net

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Through the web

Technician's Assistant: What troubleshooting have you tried?

The centurylink company

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

E mail has always worked very well. It stopped completely as of nov. 1

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 18 minutes by:
11/24/2017
Email technician: Cabletech, Computer Support Specialist replied 7 months ago
Cabletech
Cabletech, Computer Support Specialist
Category: Email
Satisfied Customers: 518
Experience: 12 years ISP Technical Support
Verified

Thank you for choosing Just Answer. I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

Ask Your Own Email Question
Email technician: Cabletech, Computer Support Specialist replied 7 months ago

Before we begin, I would like to explain how the site works if this is your first visit here. The page you are viewing offers ads for things like secure desktop connection and a phone call. These are not asked by me and I will explain in our conversation if doing one of those things would help make troubleshooting easier. If you request to do either one, I would be happy to do it with you regardless.

If you are prompted during our conversation to rate me, it is as simple as choosing between 5 stars at the top right corner about my service today. Hopefully, I will earn 5 stars today. It is the only way I receive credit for helping you today.

Some things we work on may not easily be resolved with the given resources (such as needing additional media or hardware issues that require replacement). Please understand I will try my hardest to resolve the issue or answer any questions but some things are out of my control.

Finally, make sure to bookmark this page so you can easily come back to this page. If we are working on this issue and you need to step away, you can always leave me a message on this question. I will respond as soon as I can if I am not online. I check periodically throughout the day if not during my normal business hours.

Ask Your Own Email Question
Email technician: Cabletech, Computer Support Specialist replied 7 months ago

I understand you are not able to get the email to work. Does it say the username and password ***** ***** valid? Are you able to login but not getting any emails?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I get my internet through CenturyLink and I'm trying to get
I get my internet through CenturyLink and I'm trying to get access to USA Network. To do that I need a CenturyLink email address. Do I already have one or can I set one up? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I don't have a centurylink e mail inee help to get one ima
I don't have a centurylink e mail inee help to get one ima new customer just vesterday … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My friend, [email protected], is not receiving my
Hi my friend,***@******.***, is not receiving my gmails. Send and receive was delayed on Sunday, but as of yesterday, neither is getting through whether I send from my laptop or iPhone. Ideas? … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I returned a package Nov.21st.i ordered 3 items, l returned
I returned a package Nov.21st.i ordered 3 items, l returned the watch Nov.21st. The tr# ***** ***** I have not been reimbursed for this item yet. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can not receive my e-mail. Have not received any e-mail
can not receive my e-mail. Have not received any e-mail since Sept. 29, 2017. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
How can I get my email back for windows live email /I had
how can I get my email back for windows live email /I had until I went windows 10 and and had to get new computer … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
561 satisfied customers
I am getting tons of spam. I need to change my e-mail
I am getting tons of spam. I need to change my e-mail address. how do I do that? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
It takes me back to my old e-mail address. And if I use the
It takes me back to my old e-mail address. And if I use the new address which you gave me it switches back to the old e-mail address. I am very frustrated. I wanted to use this facility during the hol… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I am having trouble with the inbox of my hotmail account The
I am having trouble with the inbox of my hotmail account The junk mail is current but the inbox stopped on November 15 What has happened? … read more
Cody
Cody
Computer Science
2,387 satisfied customers
Pearl, Purchased a Premier 2016 CD last May and waited ti
Pearl, Purchased a Premier 2016 CD last May and waited ti install after getting new laptop in September. Just started install and got stopped as the license number provided has on 15 numbers (68713313… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
My gmail account ,[email protected], flaggs me that it can
my gmail account ,*****@******.***, flaggs me that it can no longer import email from my previous account,***@******.***, provided by Centurylink. I called tech. support at Centurylink and they say th… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I cannot answer emails because the cursor just flashes on
I cannot answer emails because the cursor just flashes on then disappears when I try to create a message.… read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
My internet service is with Centurylink and 2 months now
My internet service is with Centurylink and for about 2 months now I've been receiving 95% of my e-mail messages (ADS) from unknown people and companies offering different deals, even psychic degrees.… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
All of a sudden, I cannot send e-mail on my iPad. Whether
All of a sudden, I cannot send e-mail on my iPad. Whether composing a new message or replying to one, I get an error message: "Cannot send mail. The user name or password ***** (my e-mail address) is … read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Centurylink.net is my email server, Thunderbird my interface.
Centurylink.net is my email server, Thunderbird my interface. Suddenly when I want to check or send email I get a message "Sending of username did not succeed. Mail server pop.centurylink.net responde… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I have been unable to access my e-mail for over a month. My
I have been unable to access my e-mail for over a month. My e-mail name is '[email protected]'. I have used this name for years. On 09/24/12, I spoke with someone at this website. My (temporary) 'Micro… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
In Outlook, I keep getting error 0x800CCC92 and repeated requests
In Outlook, I keep getting error 0x800CCC92 and repeated requests for my user name and password. It never did this before tonight and the only thing different is that I got in our email directly onlin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Outlook webmail will not send e-mails. i can read them, but
Outlook webmail will not send e-mails. i can read them, but when i try to open an e-mail i get an error. also get an error when trying to log-in sometimes. Also tried to remove add-ons, reset browser … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x