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My Facebook account is corrupted. 3 days ago. I tried to…

Customer Question
My Facebook account...

My Facebook account is corrupted

Technician's Assistant: When did you last update Facebook?

3 days ago

Technician's Assistant: What have you tried so far with your Facebook?

I tried to edit the name on my account

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Make sure of correct spelling

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
11/24/2017
Email technician: Tech Ben, Information Systems Manager replied 7 months ago
Tech Ben
Tech Ben, Information Systems Manager
Category: Email
Satisfied Customers: 262
Experience: 15+ years of experience as an Information Systems Manager; responsible for overseeing computer and network systems, installation and maintenance, troubleshooting hardware and software issues, etc.
Verified

Thanks for choosing Just Answer.

I'm Kumar and I'll assist you today.

Can you please let me know what exact issue you are facing?

Thanks,

Kumar

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Customer reply replied 7 months ago
my name is ***** ***** on my Facebook account it is spelled martin wollenburg how do I edit my account for correct spelling
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Are you able to login into your account?

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Customer reply replied 7 months ago
Let me try again
Customer reply replied 7 months ago
No it always goes back to the wrong spelling
Customer reply replied 7 months ago
Can you see what my problem is?
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

That's fine. We can change it later. Are you able to login into your account?

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Customer reply replied 7 months ago
No it comes up with the wrong spelling each time
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Can you please send a remote assistance request so that I can check the same in your system

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Customer reply replied 7 months ago
you want another fee is that it?
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Please wait while I share a free remote session.

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Customer reply replied 7 months ago
Are you still working on my problem?
Customer reply replied 7 months ago
This useless
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Yes, please wait while I create a remote session.

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Customer reply replied 7 months ago
Good bye
Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Please click on the below link. Hit Agree. Elsinore client will be downloaded. Please double tap on it and we are connected.

http://www.justanswer.com/remotedesktop/join.aspx?Session=a6689b45-8b75-4281-bb52-c28b666a136f

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Email technician: Tech Ben, Information Systems Manager replied 7 months ago

Okay. I'll opt out and allow a different expert to take care of this. Thanks.

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Email technician: UranMail, Network Administrator replied 7 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,214
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Email technician: UranMail, Network Administrator replied 7 months ago

If you want to do it yourself, here are the steps:

  • Click "arrow down"in the top right of Facebook and select Settings.
  • Click Name.
  • Enter your name and click Review Change.
  • Enter your password ***** click Save Changes.
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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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