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I am having trouble connecting to my google account on my…

Customer Question
I am having trouble...

I am having trouble connecting to my google account on my new phone.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Alcatel Pop 3 5.5” LTE

Technician's Assistant: How long has this been going on with your Pop? What have you tried so far?

I have tried putting in different gmail numbers and passwords but still can’t connect.

Submitted: 10 months ago.Category: Email
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Customer reply replied 10 months ago
I have been working on this for 2 days.
Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 10 months ago
How long is the wait time.
Answered in 2 hours by:
11/24/2017
Email technician: bbao, IT Consultant replied 10 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hello there, sorry for replying late. Do you have another open question for the same issue? I noticed a similar question so just double check in order to avoid a double charge to you. Thanks.
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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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