Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I created a new email address that I can not seem to access…

Customer Question
I created a new...

I created a new email address that I can not seem to access now. The address is C*****************m. I have the password. How do I get to the address?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The problem is not the password. I know that. The problem is how to get to the address,

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
11/24/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me exactly what happens when you try to access your account?

Please let me know

Ask Your Own Email Question
Customer reply replied 8 months ago
If I type in***@******.*** all I get is https://search.yahoo.com/yhs/search?hspart=adk&hsimp=yhs-adk_sbnt&param2=f0c160e1-f7f0-4541-a96c-ff4db4a03f10&param3=weather_4.3~US~appfocus1&param4=g-ccc1-googlesearch-bb8~Chrome~gmail+account+login&param1=20171009&p=gmail+account+login&type=we_appfocus1_crHow do I get to the screen where I input my password?
Email technician: Richard, Email Systems Specialist replied 8 months ago

Which internet browser are you using?

Please let me know

Ask Your Own Email Question
Customer reply replied 8 months ago
Google chrom
Email technician: Richard, Email Systems Specialist replied 8 months ago

Thank you

Click on my link there

www.gmail.com

you should be able to sign in there

Tell me what happens when you try to please

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can;t recover my pw for collarspace.com and can't find a
I can;t recover my pw for collarspace.com and can't find a support number or email. It's a dating site. Thank you. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Support Team, I have had a Google Account for a decade or
Hi Support Team, I have had a Google Account for a decade or so, and now suddenly its not there!!! I keep get asked to create a New Account. WHY? Cheers *****: Who is your email provider (Gmail, Yahoo… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
When Google changed format last wee it asked for my password
When Google changed format last wee it asked for my password ***** I thought I had entered correctly however it seems I was wrong. My back up email goes to my Gmail so I couldn't get a message on that… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I can't access my email: ****** I need to talk to a
I can't access my email: ****** JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help reset your password? … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Could you help me set up a hotmail email address please I
Could you help me set up a hotmail email address please I need a new email as I can't seem to change my password ***** outlook so want anew email address so I can write down my new password ***** when… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I purchased a new computer and installed Office 365. I use
I purchased a new computer and installed Office 365. I use Bell Sympatico as my email supplied. I have been able to connect to their server and access my account and initially everything seemed OK. No… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can,t go in my email, Yahoo, Tablet, Answer the security
I can,t go in my email JA: Just to clarify, what email service provider are you using? Customer: Yahoo JA: How do you access your email most often? On a phone or tablet, or through a web browser? Cust… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I used to have a hotmail account which I use everyday numerous
I used to have a hotmail account which I use everyday numerous times. I was texted by a number saying the password ***** to be changed with a code. I have now lost my account and cannot recover it… read more
Eric Ewing
Eric Ewing
University IT Manager
185 satisfied customers
hi chris do i just need to start over with the lost password
hi chris do i just need to start over with the lost password ***** my account...meaning there is nothing of value on my account other than a purchase reciept from ebay...and a 5 dollar coupon that i a… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I presently have a gmail account to get my emails. IT SEEMS
I presently have a gmail account to get my emails. IT SEEMS THAT I have tohave a second gmail account t with a password ***** my gmail will not work can you help me?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
ive been trying to login into my badoo account but says im
ive been trying to login into my badoo account but says im blocked due to terms tried creating a new account under the same email but it says its still in their system so i know they havnt deleted my … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I down load my gmail into my Thunderbird so I can keep my email
I down load my gmail into my Thunderbird so I can keep my email on my computer. What I would like to do is have my gmail and have a Thunderbird email also. But I do not know how to go about setting it… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
HELP! how do I sign in to my Hotmail account? Ive been trying
HELP! how do I sign in to my Hotmail account? I've been trying for two hours! It wont take any password! even a new one. sign in takes me to Outlook, is this correct???… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Hi there. Please help re account email change. I have left
Hi there. Please help re account email change. I have left my previous employment, therefore my email address no longer exists and I am not sure what my password XXXXX New password XXXXX cannot be sen… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have trouble getting into my gmail account. My name is
I have trouble getting into my gmail account. My name isXXXXX DOB: 02.06.1971 User Name: mzbulldogs Can not remember my password XXXXX email address My phone no: XXXXXXXXXX… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
my icloud email has been disabled due to "security reasons" I
my icloud email has been disabled due to "security reasons" I cannot verify by email when i try to verify as requested with my date of birth it is not accepted! what do i do now to retrieve it? i have… read more
Richard
Richard
Email Systems Specialist
47,537 satisfied customers
+M Please, if you could help. A friend has asked me to see if I can fix the following. Sh
+M Please, if you could help. A friend has asked me to see if I can fix the following. She had password XXXXX Rather than change her password XXXXX a new one, she inadvertently opened a new account, a… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I just changed my email address from radiogenclass toGrambo2727.
I just changed my email address from radiogenclass toGrambo2727. I was advised that it had been created but I do not know how to change it. And I could not contact google. No address that I used worke… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x