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I received a message saying UNSUBSCRIBE with a whole lot of…

Customer Question
I received a message...

I received a message saying UNSUBSCRIBE with a whole lot of numbers. I asked a friend to gmail me and I was told my gmail wasn't working. How did this happen, I did not unsubscribe.

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Desktop plus tablet which has worked well, no problem

Technician's Assistant: What troubleshooting have you tried?

I was told to www.gmail and enter password, tried that but nothing happened

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, I just want the address restored so messages can reach me.

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
11/24/2017
Email technician: Richard, Email Systems Specialist replied 8 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you now try to access your gmail account?

Please let me know

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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