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I have 2 email accounts k******@******* and k*******@**** I…

Customer Question
I have 2 email...

I have 2 email accounts k******@******* and k*******@**** I forgot password ***** Hotmail, plus my phone number has changed to a I phone no. *****.

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My old phone no. was ********, I now have an I phone *********. plus I may have security questions, as my brother set up account years ago.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need to reset listed phone info and recover password. I am not good with computers.

Submitted: 10 months ago.Category: Email
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Answered in 10 minutes by:
11/23/2017
Email technician: PC_Wizzard, Computer Enthusiast replied 10 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,148
Experience: Server, networking, desktop questions welcome.
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Email technician: PC_Wizzard, Computer Enthusiast replied 10 months ago

Do you have this email address la*****@163.com?

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Customer reply replied 10 months ago
No
Email technician: PC_Wizzard, Computer Enthusiast replied 10 months ago

When last and how did you access your hotmail account?

From a PC?

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Customer reply replied 10 months ago
Cancel all I have requested. I believed I was dealing with Microsoft.. stop all bs and re I’m nurse my money, I can fix the problem myself. Stop,stop,cancel.
Email technician: PC_Wizzard, Computer Enthusiast replied 10 months ago

No problem

I will request a refund now.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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