Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Lost my password. Not sure

Customer Question
Lost my password Technician's...

Lost my password

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure

Submitted: 8 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
11/23/2017
Email technician: Aparna Indresh,
 replied 8 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Email Question
Email technician: Aparna Indresh,
 replied 8 months ago

May i know if you have lost your password ***** email account or is it computer login or any other application password?

Ask Your Own Email Question
Customer reply replied 8 months ago
email
Email technician: Aparna Indresh,
 replied 8 months ago

Okay, may I know who is your email provider for e.x Gmail, Yahoo?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I cannot sign into my google account. forgotten my password
I cannot sign into my google account. forgotten my password ***** its not allowing me to sign in? … read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master\u0027s Degree
11 satisfied customers
I lost my password and i cannot recover my google account.
i lost my password ***** i cannot recover my google account … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I lost my phone. I believe it was stolen. I don't know my
I lost my phone. I believe it was stolen. I don't know my google password ***** I have very important information on the phone. Is there any way I can verify my personal information so that I can get … read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
I was hacked last Friday. Since then, I changed my password.
I was hacked last Friday. Since then, I changed my password. Then I lost all new emails and my contacts. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,001 satisfied customers
I cant get into my gmail account. I really have no info i
i really have no info i lost my phone last night and i would like to check google maps … read more
Aparna Indresh
Aparna Indresh
529 satisfied customers
I lost all my passwords and so I tried to set up a new email
I lost all my passwords and so I tried to set up a new email and now I lost all my old emails. I am trying to recover my email***@******.*** … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I lost my phone and can't remember passwords to yahool mail,
I lost my phone and can't remember passwords to yahool mail, Gmail, and can't receive texts, or get into face book. How can I get into email or Gmail. Using my daughter's phone. My Yahoo account is ja… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I have lost my email. Can't remember my password. I can't
I have lost my email. Can't remember my password. JA: Have you checked for the lost email in your Trash and Spam folders? Customer: I can't get in to my email account JA: What email provider are you u… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Lost phone need g.mail address to retrieve contact numbers
lost phone need g.mail address to retrieve contact numbers from lost phone … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I LOST MY A0L PASSWORD I CANT FIND MY NEW A0L PASSWORD I AM
I LOST MY A0L PASSWORD I CANT FIND MY NEW A0L PASSWORD I AM KK3MERLIN @AOL … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I lost my phone and password. I can not access my drop box
I lost my phone and password. I can not access my drop box on the phone. So I go to my computer and try to reset the password, it responds and says an email has been sent to reset my password ***** I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
can not sign in to my email *****@******.***, needs secritycode
can not sign in to my email *****@******.***, needs secritycode which I put in ,still can not sign in .Has my account tried to be accessed by someone else.… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
Problem, #1 I use outlook 2010, and recently reformatted my
Problem, #1 I use outlook 2010, and recently reformatted my computer. All of my user names and passwords (stored on roboform) were lost (I lost the disk. Original Outlook account info was originally o… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have lost my password, not sure what my security questions
I have lost my password, not sure what my security questions are and tthe back-up email I used is also unavailable to me. I lost my password XXXXX on my phone when I broke my phone and the information… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
we onw 1-computer but use 2-pages and for me and one for
we onw 1-computer but use 2-pages and for me and one for my wife,since monday(11-4-13) she lost her page (E-mail,iinternet.)she enters her password XXXXX comes-in,clicks mail and menus comes back,mail… read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
My computer crashed and I had to reload Windows 7 and lost
My computer crashed and I had to reload Windows 7 and lost all programs and files. In reinstalling Thunderbird, it asks for my password XXXXX bill on pop.whlewis.com. The password XXXXX have from web.… read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
My gmail address [email protected] n my password XXXXX
My gmail address [email protected] n my password XXXXX XXXXX my phone is not recognizing the e mail or the password XXXXX i can unlockxxxxxxxx my phone whats the correct password XXXXX i can unlock my … read more
Robert M.
Robert M.
Bachelor\u0027s Degree
3,166 satisfied customers
my elderly mom lost her password XXXXX her hotmail account. she
my elderly mom lost her password XXXXX her hotmail account. she has a new computer and can't get it up. [email protected] we aren't sure if she filled in the data when she signed up 10 plus years ago.… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x