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Trying to login to yahoo from my phone. having trouble login…

Customer Question
Hi trying to login...

Hi trying to login to yahoo from my phone. having trouble login into my account.

Technician's Assistant: Have you tried having password ***** directions emailed to you?

I did not receive it.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

My cell phone. Samsung galaxy

Technician's Assistant: When did you purchase your Samsung? What troubleshooting have you tried?

Its was on my phone working but I dropped the phone and have a new phone but the same phone. the app was working.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Do you know a John(###) ###-####is this a yahoo support?

Submitted: 7 months ago.Category: Email
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Answered in 13 minutes by:
11/22/2017
Email technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,933
Experience: Email expert with over 5 years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Email technician: Josh, Computer Enthusiast replied 7 months ago

The number 1-***-***-**** is not a company associated with Yahoo and the appear to be scam company.

What is the error message that you see when you try to sign in?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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